WorkTracer v5.6 WinALL Regged-BLiZZARD

WorkTracer is an inexpensive Windows based software package for small to medium sized repair shops. It is very simple to use; your staff will require no special training, just a basic understanding of Windows. As well as streamlining the tracking and management of repairs, the program has a point of sales module which manages sales of merchandise.

Flexibility:
• Easy one-time setup procedure 
• Choice of date format and currency symbol 
• Up to three taxes on labor and sales 
• Password protected functions (including all setup commands) 
• Management of repair tickets 
• Flexible labor rates 
• Customer accounts 
• Print & email invoices 
• Set up your own text for contracts, invoices and receipts 
• Option to print company logo on contracts, invoices and receipts 
• All reports exportable in csv format (eg to Excel) 
• Barcode compatible 
• Receipt printer, cash drawer and pole display compatible 
• Data file backup function 
• POS for merchandise sales 
• Printable manual (HTML document) 
• Graphical work scheduler 
• Export customers' mail merge file 
• Flag for priority tickets 
• Print barcoded ticket labels 
• Attach photographs to equipment 
• Accept merchandise orders 
• Read customer data from TrackEasy rental software 
• Print account statements 
• Reminders for equipment recall 
• Manage quotations 
• Manage refunds 
• SMS text messaging to customers 
• Accept advance payments and part payments 
• Manage warranties 
• Reminders for tickets (eg waiting for parts, due on ... ) 
• Option to round change to nearest 5 cents (Canada) Editable field names 
• Employee commissions 
• Option to print invoices in Dutch or Norwegian 
• Check status of work tickets online 
• Annual service contracts 
• Track referrals

Reports:
• List customer details 
• Customer's ticket history 
• List stock details (highlights stock requiring reorder) 
• Labor summary (by employee) 
• Receipts (for specified period) 
• Revenue (for specified period) 
• Open tickets 
• Merchandise sales and work history 
• Tickets requiring account payment 
• Tickets requiring collection 
• Tickets with incomplete work 
• Charges for tickets 
• Summary report on tickets 
• Summary report on sales 
• Equipment history 
• Stock reorders 
• Account activity 
• Stock locations 
• Reminders 
• Status of open tickets 
• Status of stock orders 
• Quotations 
• Warranties currently in effect 
• Employee utilization 
• Deposits held

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